Set when you would rather work
Tell planners which hours you prefer, would rather avoid or cannot work, and see how well today’s shifts match what people asked for.
Where to find it
Calls › Staffing ops › Availability
Open this screenSteps
- Open 📞 Calls › Staffing ops and choose the “Availability” tab.
- Choose the “Day”, then type “From” and “To” (for example 09:00 and 18:00).
- Choose a “Preference”: “I would prefer these hours”, “I would rather avoid these hours” or “I cannot work these hours”.
- Press “Add”. The preference appears in the table; “Remove” deletes it.
Settings on this screen
| Setting | What it does | Default |
|---|---|---|
| Day | The weekday the preference is for. | Monday |
| From / To | The hours, written like 09:00. | 09:00 / 18:00 |
| Preference | Prefer, rather avoid, or cannot work. | I would prefer these hours |
Troubleshooting
It says “You can only change your own availability.”
Each person sets their own preferences.
Tips
- The top line shows what share of today’s shifts match what people asked for, and how many were rostered when marked unavailable.
Good to know
- A preference is weighed where cover allows; it is not a guarantee.
- “Cannot work” stops a shift shape from rostering you automatically, but a planner can still place a shift by hand.