Choose a Vapi voice
Switched off until an operator turns it on
Pick a voice from Vapi's voice library as the workspace call voice.
Where to find it
Voice › AI voices
Open this screenSteps
- Open Voice › AI voices and scroll to Vapi voices. The section appears only once an operator has connected Vapi.
- Narrow the cards with Search, the provider list, the language list and the gender list.
- Press Preview on a card to hear it, and Show more for further voices.
- Press Use this voice on the card you want.
- If the card says the voice speaks on calls only on the Vapi engine, press Switch this agent to Vapi.
Settings on this screen
| Setting | What it does | Default |
|---|---|---|
| Vapi voices | Vapi's voice library, your language first. | — |
| Refresh from Vapi | Reads the library from Vapi again. Managers; once every 10 minutes. | — |
| Use this voice | Saves the Vapi voice as the workspace call voice. | — |
Troubleshooting
"The voice library has not been read from Vapi yet."
A manager presses Refresh from Vapi.
Tips
- A Vapi voice's own settings are Vapi's, so the voice sliders are off for it.
Good to know
- Off until a platform operator adds the Vapi API key.