Choose the AI's voice
Pick the voice your AI agent speaks with on calls for the whole workspace.
Where to find it
Voice › AI voices
Open this screen
Steps
- Open Voice › AI voices.
- Set Country / language to the language your callers speak, and Gender if you have a preference.
- Press Listen to a sample on a few cards to compare them.
- Press Use this voice on the one you want. The toast says Saved and the banner's Voice in use changes to it.
- Press Hear what callers hear to check the voice with its saved settings.
Settings on this screen
| Setting | What it does | Default |
|---|---|---|
| Country / language | Shows only voices for this language. | Japanese (Japan) |
| Gender | Female, male or both. | No preference |
| Include multilingual voices | Also lists voices that speak several languages. | On |
| Use this voice | Saves the voice as the workspace voice. | — |
Tips
- Until you pick a voice, the banner says the voice was chosen automatically until you pick one.
- When nobody has chosen a voice, the app speaks in the default voice, Eve: talking to the AI on screen, the Playground, the setup wizard and Read aloud. A voice you or your account chose is always kept.
- Each voice card shows only what is known about the voice: its name, language and style.
Good to know
- Only workspace managers see Use this voice.
- A phone line with its own voice keeps that voice; see Voice per phone line.
Related how-tos
- AI voices Choose the voice your AI receptionist speaks with on calls, tune how it sounds, teach it how to read names, and clone your own voice.
- Voice settings and playground Adjust how the voice in use sounds, try it with your own sentence and save the settings for calls.
- Give a phone line its own voice Make one phone line speak with a different voice from the rest of the workspace.
- OpenAI voices and speech model Choose an OpenAI voice and the OpenAI speech model that speaks it.