Choose the agent's call voice
Pick the voice an AI agent speaks with on calls and how it sounds.
Where to find it
Voice › Agent voice
Open this screen
Steps
- Open Voice › Agent voice and pick the agent in AI agent at the top right.
- In Agent voice, choose a language in Filter voices (shown when voices in two or more languages exist).
- Choose a voice in Voice. Your cloned voices are always listed.
- Press Play to hear it and Stop to stop it. Adjust Speed, Stability and Similarity if the voice takes them.
- Press Standard to go back to Same as the workspace voice.
- Press Save in the bar at the bottom. Discard changes puts the saved values back.
Settings on this screen
| Setting | What it does | Default |
|---|---|---|
| Voice | The agent's call voice. | Same as the workspace voice |
| Speed / Stability / Similarity | How the voice sounds; only the settings its provider takes are shown. | 1.00×, 50%, 75% |
| Standard | Clears the own voice of the agent's line, so the line follows your account's call voice. | — |
Troubleshooting
"This voice is no longer in the catalogue. Choose another one."
Pick another voice in Voice, then save.
Tips
- Saving a voice here makes it your account's call voice and your own voice, and the agent's line follows it, even if that line had a voice of its own. Other lines given their own voice under AI voices › Voice per phone line keep it. AI voices shows the same voice.
Good to know
- Once Vapi is connected, Vapi voices are offered here too.
Related how-tos
- Agent voice Set up one AI agent's voice conversations: its prompt, call voice, engine, transcriber, messages, limits and quick replies.
- Choose the AI's voice Pick the voice your AI agent speaks with on calls for the whole workspace.
- Give a phone line its own voice Make one phone line speak with a different voice from the rest of the workspace.