Connect a social profile

Add a public Instagram, Facebook, LinkedIn or YouTube profile to the agent's knowledge.

Where to find it

Sources › Social profiles

Open this screen
Social profiles page: tiles, Connect a profile with each platform, and Connected profiles

Steps

  1. Open Sources › Social profiles and pick the agent.
  2. Under Connect a profile, find the platform.
  3. Paste the profile link, for example youtube.com/@yourchannel.
  4. Press Connect (or Enter). The toast says Profile connected, with the number of recent videos for YouTube.

Troubleshooting

"This platform shows our server nothing public about the profile, so there is nothing to read. Paste the profile text into a text source instead."

Copy the bio into Sources › Text snippets.

"The platform sent its own page instead of this profile. Paste the profile text into a text source instead."

Copy the bio into Sources › Text snippets.

Tips

  • A YouTube channel's recent videos are read when its public feed answers.

Good to know

  • X and TikTok cannot be connected.
  • Members can read sources; only workspace managers can add, change or delete them.

Related how-tos

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