My devices
Choose where your calls reach you (this browser, a mobile, a desk phone or a SIP phone), in what order they ring, and where unanswered calls go.
Where to find it
Settings › My devices
Open this screen
Steps
- Open Settings › My devices in the sidebar.
- Read the Ring strategy: all at once, one after another, one device, or nothing to ring.
- Press Add a device to add a phone, and verify its number.
- Change a device's position and ring time in the table, turn it on or off, or Remove it.
- Under Call forwarding, set where calls go when none of your devices answers.
Settings on this screen
| Setting | What it does | Default |
|---|---|---|
| Position | Devices on the same position ring together. A later position rings only if the earlier ones did not answer. | 1 |
| Rings for | How long the device rings, in seconds. | 20 |
| Turn on / Turn off | Whether the device rings. | — |
Troubleshooting
"No devices yet. Calls will ring in this browser only."
Add a device if you also want calls on a phone.
Tips
- There is no separate switch for simultaneous ring: give devices the same position.
Good to know
- A number is never rung until it has been verified.
Related how-tos
- Add and verify a device Add a mobile, desk phone or SIP phone that your calls ring, and verify it.
- Forward calls you do not answer Send calls that none of your devices picks up to another number, tried in order before voicemail.
- Take calls in your browser Go on the phone in the browser to receive and make calls, wherever you are in the app.
- Call a colleague (internal call) Call a colleague whose browser phone is on, from yours, with no phone number on either side.