Edit and translate instructions in the Playground
Change the agent’s instructions while testing, translate them into the agent’s language, and save.
Where to find it
AI agents › Playground › Instructions (System prompt)
Open this screen
Steps
- Open AI agents › Playground and choose the agent.
- Edit the text in Instructions (System prompt).
- To translate it into the agent’s language, press Translate, then check the result.
- Press Save.
- Ask your question again to see the new behaviour; press Reset chat for a fresh conversation.
Settings on this screen
| Setting | What it does | Default |
|---|---|---|
| Instructions (System prompt) | The same instructions as System prompt on the agent’s page. | — |
| Translate | Translates the instructions into the agent’s language (set under Language on its page). Shown when an AI model is connected. | — |
| Save | Saves the instructions to the agent. | — |
Troubleshooting
“Write the instructions first.”
The box is empty; there is nothing to translate.
“This is too long to translate at once. Translate up to 8,000 characters at a time.”
Translate the instructions in parts.
Tips
- Translate only changes the box; nothing is saved until you press Save.
Good to know
- Only managers can edit, translate and save; others see the instructions read-only.
Related how-tos
- Playground Chat with an AI agent to check its answers, and see which knowledge base notes each answer came from, before it talks to callers.
- Edit an agent’s system prompt Change the instructions that tell the agent who it is, how it talks and what it may say.
- Set an agent’s language Choose the agent’s language. It is also the main call language of the phone lines this agent answers: one setting for both.