Set an agent’s language
Choose the agent’s language. It is also the main call language of the phone lines this agent answers: one setting for both.
Where to find it
AI agents › All agents › Language
Open this screen
Steps
- Open AI agents › All agents and click the agent.
- In the Language panel, choose the language.
- Press Save.
Settings on this screen
| Setting | What it does | Default |
|---|---|---|
| Language | The agent’s language, shown in the agents table, and the Main language for calls of the lines this agent answers. In the Playground, Translate turns the instructions into it, and a spoken message is heard in it. | Japanese |
Tips
- Changing it here changes Main language for calls on the lines this agent answers, and changing a line’s Main language for calls changes the agent’s too. On a call the agent still replies in the caller’s language.
Good to know
- Only managers can change it.
Related how-tos
- All agents See every AI agent in your organisation, which phone lines each one answers, and open one to change it.
- How an AI agent answers on a call Know what an agent reads before each reply, and the rules it always follows.
- Set the language calls start in Choose the language your AI agent greets callers in on a line.
- Edit and translate instructions in the Playground Change the agent’s instructions while testing, translate them into the agent’s language, and save.