Change several agents at once
Set live, pause, duplicate or delete a group of agents in one go.
Where to find it
AI agents › All agents
Open this screen
Steps
- Open AI agents › All agents.
- Tick the box beside each agent, or Select all to pick every agent shown.
- Press Set live, Pause, Duplicate or Delete in the bar above the list.
- Confirm in the dialog. Duplicate and Delete always ask; the others ask when part of your selection is hidden by filters.
- Read the message that says how many were changed. Any that could not be changed are listed with the reason.
Settings on this screen
| Setting | What it does | Default |
|---|---|---|
| Set live | Marks the selected agents Live. | — |
| Pause | Puts the selected agents back to Draft. | — |
| Duplicate | Copies each agent with its instructions and every source, as a draft. Copies count against the organisation’s limits. | — |
| Delete | Moves the agents to the Trash with their sources, settings and campaigns, restorable for 30 days. | — |
Troubleshooting
“Select at least one agent.”
Tick at least one agent before pressing a button.
Some agents are listed as “could not be changed”.
Each line gives the reason, for example a limit that was reached. Fix that agent and try again.
Tips
- Select all picks only the agents you can see; agents hidden by a filter stay as they were selected and are named in the confirmation.
Good to know
- Only managers see the select boxes and buttons.
Related how-tos
- All agents See every AI agent in your organisation, which phone lines each one answers, and open one to change it.
- Find an agent: search, filter and sort Narrow the list of agents to the ones you are looking for.
- Delete an agent and restore it from the Trash Remove an agent you no longer need, and bring it back within 30 days if you change your mind.