Co-agent: messages and fixes
Understand the messages the Co-agent page can show, and what to do about each.
Where to find it
AI agents › Co-agent
Open this screenSteps
- Read the message shown on the page.
- Find it below and follow the fix.
- Try the action again.
Troubleshooting
“Switch the co-agent on first.”
Tick Learn from calls, press Save, then press Learn from recent calls.
“No AI model is connected for this, so it cannot be done here yet.”
Reading calls needs an AI model, which is not connected on this service right now.
“The co-agent has read calls several times this hour. Try again later.”
Wait a while before pressing Learn from recent calls again.
“Only managers can change these settings.”
Ask a manager of your organisation to change the switches or act on notes.
“No AI agents yet. Create one first.”
Press All agents and create an agent.
“Choose an organisation first. This applies to one organisation.”
Open the workspace you want to work in, then come back.