Account
See which email address you are signed in with, change that address, or delete your account.
Where to find it
⚙️ Settings › Account (Full mode) · 🏠 Essentials › Account (Easy mode)
Open this screen
Steps
- Open “Account” in the sidebar (on a phone, in the bar at the bottom of the screen).
- Under “Signed in as” you see the email address and the name of the account you are using.
- To sign in with another address, fill in “Change email address” and press “Send confirmation to new address”.
- To remove your sign-in for good, use “Delete account” at the bottom of the page.
Settings on this screen
| Setting | What it does | Default |
|---|---|---|
| New email address | The address you want to sign in with from now on. It changes only after you open the confirmation link sent to it. | — |
| Current password | Your present password. Both forms ask for it, to make sure it is really you. | — |
| Type DELETE to confirm | Type the word DELETE in capital letters to allow the deletion. | — |
Troubleshooting
Why are the fields greyed out?
You are in the read-only demo. The page says “The demo account cannot change its email or be deleted.” Create your own workspace to use this page.
Tips
- Theme, text size, timezone and audio devices are not on this page: they are in “Preferences” (the sliders icon at the bottom of the sidebar).
- The screen language is chosen in the language list at the bottom of the sidebar.
Good to know
- Your name cannot be changed on this page.
Related how-tos
- How do I change my email address? Sign in with a new email address. Your current address keeps working until you confirm the new one.
- How do I delete my account? Permanently delete your sign-in. An organisation where you are the only member is closed with it.
- Account page messages and what to do Understand each message the Account page can show, and fix it.
- Preferences Your personal settings for theme, text size, focus mode, after-call work, going on break when idle, timezone, date format and audio devices.
- How do I change the language of the screens? Show every screen in one of 29 languages. This changes your own screens only, not what callers hear.
- Plan & options See your current plan, the plans on offer, this month’s usage, and ask for a different plan.
- How do I confirm my email address? Finish your sign-up by opening the confirmation link, or have the link sent again.
- Keyboard shortcuts and the command palette Use the keyboard to answer, hang up, mute, search and jump to any screen.
- How do I sign out? End your session on this device.
- How do I switch to another workspace? If you belong to more than one workspace, choose which one every screen shows.