See where a script is used and give one place its own copy
See every line, agent, campaign and batch that reads a script, and split one of them off with its own copy.
Where to find it
Campaigns › Scripts › the pill on a script › Script diagram
Open this screen
Steps
- Open Campaigns › Scripts and press the pill on a script card that says how many places use it.
- Read the list of places that read this script.
- To change one place without the others, press Duplicate for this one only next to it.
- Edit and save the copy; later saves of the original no longer change that place.
Tips
- Saving the original updates every place still on it from their next call.
Good to know
- Calls already in progress keep the version they started with.
Related how-tos
- Script diagram See a script as steps and branches, move and edit them, and save it once for every line, agent and campaign that uses it.
- See, compare and restore script versions See every saved version of a script, compare one with the current version, and restore an older one.
- Attach a script to a line, campaign or batch call Make a phone line, a call campaign or a batch call follow a script.