See which script wording works
Compare script variants by calls, connections, sales and conversion, and see which parts of a script actually get said.
Where to find it
Campaigns › Scripts › Which wording is winning
Open this screen
Steps
- Open Campaigns › Scripts and scroll below the script cards.
- Under Which wording is winning, read the verdict, then each Variant's Calls, Connected, Sales and Conversion over the last 30 days.
- Under Which parts of the script actually get said, see for each Checkpoint how often it was Reached, Of calls.
Troubleshooting
The verdict does not name a winner.
There are too few calls to tell. It does not pick a winner on a small sample.
Tips
- A checkpoint reached on few calls shows a part of the script agents skip.
Good to know
- The sections appear once there are calls to compare.
Related how-tos
- Scripts Keep the call scripts your staff and AI agents follow: write them, draft them with AI, draw them as diagrams and attach them to lines, campaigns and batch calls.
- Add a battlecard for a competitor Write what to say when a caller names a competitor, so agents see the answer mid-call.
- Reports See how your calls are going, from half-hour intervals and agent scorecards to reports you build, save and send by email.