Cold calls
Switched off until an operator turns it on
Have your AI agent make sales calls to businesses in Japan, with the calling rules built in: set up a campaign, generate call patterns, start calling and follow up the interested leads.
Where to find it
Campaigns › Cold calls
Open this screen
Steps
- Open Campaigns › Cold calls. If a yellow banner is shown, read it: it says why cold calls cannot start yet.
- Press New campaign and set it up by voice or by typing.
- On the Call patterns tab, press Generate cold-call patterns with AI and review the patterns.
- On the Campaigns tab, press Start calling, paste your own list of numbers and confirm it is not a purchased list.
- Follow the results on Top patterns, Outcomes and Pipeline, and set your alert phone on Settings.
Settings on this screen
| Setting | What it does | Default |
|---|---|---|
| Campaigns | Each campaign's offer, active patterns, status and calls; Start calling, Stop and Resume. | — |
| Call patterns | The campaign's pattern library: generate, edit, stop using, bring back, Export CSV. | — |
| Top patterns | Which patterns lead to interest or a call back, once there is enough data. | — |
| Outcomes | Each finished call's result, the person's words and talk time. | — |
| Pipeline | Leads in New, Interested, Call back, Won and Lost, with Call back now. | — |
| Settings | Your organisation's cold-call switch, lead alerts and your verified phone. | — |
| Campaign | On Call patterns, Top patterns and Outcomes: which campaign to show. | The first campaign |
Troubleshooting
"Cold calls are switched off on this service. The operator turns them on."
Cold calls are not switched on for your organisation. Only the platform operator turns them on, for the whole service or for your organisation only.
"Cold calls are off for your organisation."
An admin or manager ticks Allow cold calls from this organisation on the Settings tab.
"Your organisation is waiting for the operator's review before cold calls can start."
New organisations are locked until the platform operator reviews them. Nothing to do on this page.
"Cold calls for your organisation are suspended. Contact the operator."
The platform operator suspended cold calls for your organisation.
Tips
- Built and tested; not yet verified on a live phone call. Try it on your own number first.
Good to know
- Cold calls are off until the platform operator turns them on, for the whole service or for your organisation only, and reviews your organisation; your organisation's own switch must be on too.
- Japan only: US numbers are off. Calls run at any time, every day, and never to a number that said no.
- Recording is off for cold calls. On an answering machine, the AI leaves one short message (your business, what the call is about, and that you will call back) and hangs up. The AI never books anything: the goal is a request that your team follows up.
Related how-tos
- Generate, edit and rank cold-call patterns Switched off until an operator turns it on Have the AI write the openers, hooks, questions and objection replies your cold calls use, edit or retire them, and see which work best.
- Follow up cold-call outcomes and leads Switched off until an operator turns it on See how each cold call ended, move leads through the pipeline, schedule a call back, and call an interested lead back yourself.
- Cold calls: why a number was not called Switched off until an operator turns it on Understand each rule that stops a cold call, on top of the rules every outbound call follows.
- Outbound call agents (AI batches) Have your AI agent call a list of numbers, one at a time, with the goal and calling instructions you set, and see what came of each call.
- What a visitor experiences on a lead flow's form Know what your website visitor sees and hears: the form, the consent, the demo, and the AI call back that checks their details.
- Review and follow up website leads See every visitor who played a flow's demo, how the AI call ended, and what they want their call agent to do, in their own words.