Set up by voice

Answer the setup wizard's questions out loud; it fills itself in as you go and saves only when you confirm the summary.

Where to find it

Home › Setup wizard › Set up by voice

Open Home › Setup wizard. If voice setup is not offered, press Set up by voice.
Press Start setting up by voice and allow the microphone.
Answer each question in your own words. The questions follow the wizard's steps: your business, your hours, holidays and the call language, your website and what the agent should do, its name, tone and the calls, the voice, and who to put through. You can talk over the question, or type instead.
Use Answer now, Skip or Stop when you need them, and switch Language on screen.
Listen to the summary and say yes (or press Yes) to Shall I save this setup?. Then answer whether you want a test call to your phone.
Anything it could not save is listed with Finish on screen buttons.

Setting	What it does	Default
Language	The language of the questions; it follows the app's language.	—

It cannot hear me.

Allow the microphone in the browser. If it still cannot, press Use the keyboard instead or type your answers.

It says it saved everything except some items.

Each item it could not save has a button to finish it on screen, and says why.

It says a voice is not on this account.

Choose one of the voices shown on screen; a missing voice is never swapped silently.

If you name your website, it reads it (and your own sites linked from it) into your agent's knowledge when you save.
Getting a phone number and switching your agent on are done on screen.
What will be set up lists each answer under the wizard step it fills, numbered as in the step list.